PLEASE READ THESE TERMS CAREFULLY BEFORE BOOKING YOUR STAY WITH US:
- All prices include GST.
- We accept EFTPOS / VISA & MASTERCARD, Credit Cards only with purchase $20 or more.
- Big groups (family functions, weddings, excursions, etc.) and extended stays are welcome to be discussed individually, please email your enquiry to firstname.lastname@example.org or phone +64 3 303 90 60.
- Only alcohol purchased on the premises can be consumed within the lodge, bar, café and rooms.
- A non-smoking environment exists throughout the interior of the Lodge complex.
- No animals are allowed.
- The hirer is held responsible for all people staying at the Lodge, including any 3rd party invitees.
- Any loss, damage, breakage to lodge facilities/amenities and or requiring replacement, repair, service or otherwise that may occur during the period of stay will be charged to the person named on the booking. Charges for any of the above will be at the sole discretion of The Mt Potts Lodge management and will apply for 1 month after the departure date.
- The number of occupants residing must not exceed the number specified when the booking was confirmed. If the number is exceeded an additional fee will be charged at the sole discretion of The Mt Potts Lodge management.
- On departure the Lodge/Accommodation is to be left clean and tidy and all rubbish placed in the appropriate bins. Should the Lodge/Accommodation require cleaning in excess of normal requirements an additional charge of $45 per hour per cleaner will be charged. This fee will also apply for the disposal of excessive rubbish.
BOOKING & CANCELLATION POLICY
- Guests can book accommodation by contacting us directly. For all bookings 40% deposit is required to confirm the booking and has to be transferred directly to our bank account or to be paid by EFTPOS / Credit card over the phone.
- Deposit is non-refundable 21 days or less prior to arrival in case of cancelled booking and/or ‘no show’.
- Where exclusive use of the Lodge is required, a non-refundable fee will be charged for booking confirmation.
- Should you need to change dates, we will endeavour to change your booking without loss to you subject to availability.
- Check in time is after 2 pm.
- Check out time is before 10 am.
- There is some flexibility with arrival and departure times providing advancednotice is given.
- The credit card details which you give to Mt Potts Lodge for your deposit and guarantee of your accommodation may be used for charges/fees incurred due to cancellation and/or charges/ fees not paid for at checkout.